Support Engineer
Our client is world-leading company with more than 30 years of experience in the fields of the meteorological systems for meteorological offices all around the world.
Náplň práce, právomoci a zodpovednosti
- Provision of remote support for client's customers with maintenance contract
- Proposing solution or workaround of the problem; determining root cause of problem and carrying out corrective action
- Cooperating with the developers, authors of the code, smart people with a lot to learn from who care about the customers
- Remote deployment of hotfixes on customer systems
- Remote update of software on customer systems
- Advising end users in using client’s products
Zamestnanecké výhody, benefity
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Working on projects and products in a unique field – meteorology, which is becomingincreasingly important all around the world
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Early feedback about your work from end-users/customers
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Almost 100% of our development is apply in real business by our customers
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Working in a financially stable company doing international business (less than 1% of revenue is from Slovakia)
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Opportunity to travel to foreign countries (for certain job positions)
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Paid 50% of travel time for business trip out of working time OR Possibility to exchange travel time for compensatory leave (additional holidays) in ratio 2:1
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Flexible working time (with fixed working time between 10:00 and 15:00 with lunch break so that we can meet with each other)
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Working within the team of top specialist in IT area
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Monthly salary bonus
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Annual salary bonus based on employees’ performance review (derived from percentage of the company’s profit
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Loyalty salary bonus (after 10, 20, ... years)
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Lunch vouchers 100% funded by the company (without employees’ contribution)
Predpoklady a zručnosti osobnosti
- University or technical institute degree of 2nd level (Mgr., Ing. or equivalent) from a technical program is preferred
- Excellent command of Linux shell and tools (file manipulation, text processing and filtering)
- Very good command of spoken and written English
- Fair knowledge of TCP/IP and higher level protocols such as SSH, DHCP, NFS, HTTP
- Working knowledge of at least one of the following:
- hardware installation (industry standard rack servers and equipment, cabling, server technologies)
- high-availability clustering based on open-source technologies (DRBD, Pacemaker, RedHat Cluster or similar)
- network applications based on open-source technologies (firewall, mail server, fileserver, …)
O spoločnosti
Our client is world-leading company with more than 30 years of experience in the fields of the meteorological systems for meteorological offices all around the world. They provide complex telecommunication and meteorological data-processing solutions tailored exactly to the specific needs of customers.
