All offers

2nd level Network Support Specialist

In this role you will be working to support EMEA and WW customers who’ve outsourced the management of their IT network infrastructure.

Job

On a day to day basis you will provide mainly incident management (2nd level). You’ll need to be pro-active and regularly analyze data at your disposal to help drive improvement in quality and productivity of services.

  • Analyzes and solves complex incidents involving several different & remote support teams, identify root cause of incidents and make appropriate recommendation to avoid future failure
  • From a technical perspective you will work with TCP/IP, various Security, LAN, WAN technologies - VLAN routing, VTP, Spanning Tree, BGP, MPLS, ISDN), Cisco, HP ProCurve, Nokia, Alcatel, Foundry, 3Com, Blade, Checkpoint firewall, FWSM, Nortel VPN concetrators, Juniper, CISCO ASA, Wireless, Load Balancing – F5 Big IP, CISCO ACE, CSS, CSM, VoIP, etc.
  • Ensure network of the customers continues to operate efficiently with minimum downtime
  • Proactive to anticipate issues or situations which impact service quality, adapts quickly to new technology & understands complex infrastructures

Employment requirement

  • Degree in computer science, computer engineering, electrical engineering or management information systems, understanding of ITIL and ITSM is an advantage
  • At least 1-year experience in IT operations and Network operations
  • Cisco Certification to Network Associate (CCNA)
  • Ability to meet deadlines
  • Fluent English is a must

Benefits

  • attractive environment of international company
  • professional growth (90% of careers and promotions come from internal sources)
  • various company benefits
  • introduction period of tutorial is part of the job position
  • extra 3 days of holiday
  • fully paid lunch vouchers
  • team buildings

About company

International company with great services all around the globe. Attractive environment and professional teams within the company are characteristical.

Back Respond to offer
Locality
Bratislava
Focus
NETWORKS|TECHNICAL SUPPORT
Start
By agreement
Salary
from 1000 € to 1600 € gross per month (depends on qualification) + overtimes Respond to offer
Zuzana Jarčušková
Zuzana Jarčušková
zuzana.jarcuskova@grain.sk
+421 903 910 010

She deals with recruiting and outsourcing of specialists in software development in Bratislava, Žilina, Prague and Vienna.

Send us feedback