Opportunity to use English & German for work.
• Ticket processing, support and troubleshooting in the security area
• Responsible for the administration and operation of the productive network and security infrastructure, primarily firewalls and VPNs
• Fault elimination in the incident process on 2nd or 3rd level
• Remote analysis and resolution of incidents, changes and problems
• Proactive control of monitoring systems, log files, trend analyzes, performance data (KPIs) when monitoring needs are optimized
• Software maintenance
• Responsible processing of project tasks in projects with a focus on firewalls and VPNs
• Comparable professional experience
• Willingness to do weekend work, shift work and on-call duty
• Several years of professional experience in a similar position in the operations or engineering environment of an ISP / carrier or in a multi-client environment
• ITIL v3 certification and technical certification from one of the named manufacturers desirable (CCNA / CCSP or similar)
• Solid expertise in the security environment with one of the manufacturers (Check Point, Cisco, Mobile Iron, SafeNet, Sophos, Trend Micro, Citrix, Fortinet)
• Development and consideration of various possible solutions (problem-solving skills)
• Willingness to develop and train yourself with constantly changing tasks and high time pressure, initiative & commitment, goal-oriented work, customer orientation, flexibility and teamwork round off your profile
• German and English spoken and written (B1-B2 level and higher)
A rapidly growing company that values your contributions to challenging projects through a wide range of tasks. Highly motivated, interdisciplinary teams and lots of freedom to carry out your activities await you. Our client place great value on flexibility so that every employee is free to tap his/her full potential without making compromises in his/her private life. Additionally, you can enjoy outstanding development opportunities in an international technology company.
As a leading digitization partner with the best personnel, our client has one mission: to discover and realize new business potential for their customers on the basis of digital technology. Along the way, they are on the lookout for talented individuals from a number of different fields to strengthen their team with innovative ideas and expertise. They embrace the concept of ‘entrepreneurs in the enterprise’ and give every employee as much creative leeway as possible for them to show their talent.